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How 777dat Handles Your Personal Data

This privacy policy sets out exactly what data 777dat collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use our lobby — and how we keep that data secure.

Account data handled with carebKash, Nagad, Rocket payment data protectedNo data sold to third partiesYou can request your data any timePolicy applies to eligible regions only
777dat How 777dat Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete the data we hold on your account — or if you have a question about how your bKash, Nagad or Rocket payment data was handled — our support team can take your request directly. We aim to acknowledge privacy requests within a reasonable period and will follow up with a resolution or a clear next step. Availability of certain request types depends on your local law and eligible region.

Live Chat Start a live chat from your account dashboard to raise a privacy request or ask how your payment data is stored and processed.
Email Support Send a written privacy request to our support email address, found in your account settings, and we will respond with the details we hold.
Account Settings Some data preferences — like communication opt-outs and cookie settings — can be managed directly from your account settings page without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply technical and organisational measures to protect your account data from unauthorised access or disclosure. This covers your login credentials, your linked wallet details for bKash, Nagad and Rocket, and your transaction history. Our practices are shaped by the requirements of the eligible regions where 777dat operates, and they are reviewed when those requirements change.

Encrypted Connections

All data exchanged between your device and our platform travels over an encrypted connection, keeping your account credentials and payment details private in transit.

Payment Data Minimisation

We collect only what each transaction needs. Your bKash or Nagad wallet number is used to verify the transfer — it is not stored in a way that allows further charges without your action.

Retention and Deletion

Account data is kept for the active life of your account plus the retention period set by your eligible region's rules. On verified account closure, we follow the deletion schedule that applies to your record.

Your Right to Access

You can request a summary of the personal data we hold on your account at any time. Contact our support team via live chat or email and we will confirm what data exists and how it is used.

Common Questions About Your Privacy at 777dat

These are the questions we hear most often from account holders in Bangladesh about how their data is handled, what rights they have and how to act on those rights.

We collect the name, contact details and wallet identifiers you provide at registration, plus session and device data generated when you use the lobby. Only what your account requires.

Your wallet data is shared only with the payment processor handling that specific transaction. We do not pass it to advertisers or unrelated third parties. Each processor handles only what the transfer requires.

Yes. Contact our support team via live chat or the email address in your account settings. We will confirm what data we hold and provide a summary within a reasonable period.

We retain data for the period required by the eligible region's rules that apply to your account. We will confirm the specific retention schedule when you request account closure.

We use cookies to maintain your session and understand how pages are used. You can manage or block cookies through your browser settings at any time without needing to contact support.

Contact us immediately via live chat or support email. We will investigate the specific concern, confirm what happened and outline the steps we take to address it. Response availability depends on your eligible region.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.